Privacy Policy
Privacy Policy
VIODSN.COM™ (“we”, “us”) respects your privacy. This policy explains what information we collect, how we use it, and your rights as a user of viodsn.com and our courses.
1. Information We Collect
When you register, enroll, or contact us, we may collect:
- Personal information: name, email, phone/WhatsApp number
- Course enrollment data: course chosen, batch, payment status
- Payment information: bKash/bank reference numbers (we do not store card numbers or PINs)
- Technical information: IP address, browser type, device, pages visited (via Google Analytics and Meta Pixel)
- Communications: messages you send us through forms, email, WhatsApp, or social media
2. How We Use Your Information
- To deliver courses and manage your enrollment
- To send you class schedules, materials, and announcements
- To process payments and issue receipts
- To respond to your inquiries and support requests
- To improve our website, courses, and marketing
- To send promotional content about new batches (you can opt out anytime)
3. Cookies & Tracking
We use cookies, Google Analytics, and Meta (Facebook) Pixel to understand how visitors use our site and to deliver relevant ads. You can disable cookies in your browser. Disabling may limit some features but will not block core course access.
4. Data Sharing
We do not sell your personal data. We share information only with:
- Payment providers (bKash, Nagad, banks) — solely to process your payment
- Hosting and email providers (GoDaddy, Google) — to operate our website and send messages
- Analytics platforms (Google Analytics, Meta) — to understand visitor behavior
- Legal authorities — only if required by law
5. Data Storage & Security
Your data is stored on secured servers with industry-standard encryption. Passwords are hashed (never stored in plain text). We retain enrollment data for as long as your account is active plus 5 years for record-keeping.
6. Your Rights
- Access: Request a copy of the data we hold about you
- Correction: Update incorrect information from your student dashboard or by contacting us
- Deletion: Request account deletion (subject to legal/financial record-keeping)
- Opt-out: Unsubscribe from marketing emails anytime
7. Children
Our courses are designed for ages 13+. Users under 18 require parental consent for enrollment.
8. Third-Party Links
Our site may link to third-party websites (Facebook, payment gateways, etc.). We are not responsible for their privacy practices. Review their policies separately.
9. Updates to This Policy
We may update this policy from time to time. The “Effective” date at the top reflects the latest version. Continued use after updates means you accept the new terms.
10. Contact Us
For privacy questions, reach out via: realokman@gmail.com or WhatsApp +880 1730 063003.